Privacy Policy

Leafcutter Studios Ltd (the “Company”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

For purposes of this Agreement, “Service” refers to the Company’s service related to the TheGuitarFretboard.com brand which can be accessed via the website (“the Site”) at https://www.theguitarfretboard.com or through our TheGuitarFretboard.com branded mobile applications (“the App or Apps”) available on iOS, Android and Amazon Fire devices.

The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of the Service.

By accepting our Privacy Policy and Terms of Use (found here: https://www.leafcutterstudios.com/terms-of-service), you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

Leafcutter Studios Limited is the controller responsible for your personal data (referred to as "we", "use","our" in this privacy policy). Leafcutter Studios Limited is a company registered in England & Wales with a company registration number: 06993395

The registered office of the the Company is : 150 High Street, Sevenoaks, Kent, TN13 1XE

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). If you do decide to make a complaint about this Service then please consider contacting us first to give us the opportunity to resolve your issue.

Collected information can be generally classified as “Non-Personal Information” and “Personal Information.”

Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks.

Personal Information includes any information such as your email, username, and password submitted to us via a registration process at the Site or the App, as well as data potentially collected by our software during App usage.

We do not collect any personal information from you during your usage of our website or apps.

If you submit a support request to us via support@leafcutterstudios.com we will use your email address to respond to your request. This email address may be stored for a short time as we deal with your request but generally all email addresses and correspondence will be deleted periodically (generally every three months).

Please note that this means that we do not keep a record of any previous email correspondence with you.

The Website or Apps may use software from third-party companies to collect information that does not personally identify you. By using the Service, you are authorizing the following third-party companies to collect data on our behalf and you are also accepting their respective privacy policies:

(a) - Website usage collected by Google Analytics

(privacy policy can be found here: https://www.google.com/analytics/learn/privacy.html).

We use Google Analytics to collect information about visitors to our website and the way they use and interact with it. Google Analytics collects and stores information such as (but not limited to) the pages you visit and the time you spend on them, how you found the site and the links you click on. This Analytics data is collected via JavaScript code embedded in our website pages and does not contain any personally identifiable information. The information is sent to Google's servers and aggregated there for inspection and analysis.

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third-parties without your consent. In general, the Personal Information you provide to us is used only to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers. Email addresses used for support requests will not be stored or shared for any other purpose.

In general, we collect and use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information to track trends and analyze use patterns on the Site and in the App. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third-parties at our discretion. The aggregated data we use in this way is not considered personal data in law as this data does not directly or indirectly reveal your identity.

This website uses cookies to provide functionality - a cookie is a piece of data that is stored on a user's device. It allows the website or app to remember information about your visit and preferences without necessarily identifying you and storing information centrally. Cookies can also be used to track and target users to enhance their experience of the service and to allow the service to tailor its operations to their specific requirements.

We use cookies primarily to analyse website traffic and to improve our website and content.

Cookies cannot be used to run programs or deliver viruses to your computer and do not give us any access to your computer. You can choose to accept or decline cookies either via the settings in your browser or via our cookie options page when you first visit our website.

If you would like to find out more about cookies we suggest visiting www.aboutcookies.org

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as optset forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt-out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.

We implement security measures designed to protect your information from unauthorized access. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.

You have the right at any time to prevent us from contacting you for marketing purposes. If we were to send a promotional communication to a user, the user can opt-out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail.

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site, the App, and the Service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

The Company reserves the right to change this policy and our Terms of Service at any time. You should periodically check the Site and this privacy page for updates.

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to support@leafcutterstudios.com.

Last Updated: This Privacy Policy was last updated on July 7th 2020.